account representative Ottawa
Canadian Bank Note
Full Time
Ottawa
38028 - 27602 CAD ANNUAL Today
Job description
Internal Job Title: Account Associate
Job Type: Permanent, Full-Time
Location: Ottawa
Work Model: Hybrid
Position Summary
As a bilingual (English/French) Account Associate in our International Business Development group, you will work alongside CBN Directors and Account Managers as we pursue new business opportunities and support our established customers in French speaking regions of the world. In this entry level role, you’ll be given the opportunity to learn about complex IT solution sales (identification systems, border management systems, etc.) in the Business-to-Government (B2G) space as you provide sales and administrative assistance for both business development and account management activities.
What We Can Offer You
Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:- An industry leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees,
- Best-in-class health, medical and life insurance benefits;
- Access to virtual and telehealth services and apps; and
- Very progressive fertility, adoption and surrogacy benefits to support all definitions of family.
Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future.
Culture: Personal character is the foundation of our culture. CBN’s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN. Equality, diversity and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.
What You Will Do
Support the Business Development team as they pursue opportunities within existing and new accounts by assisting with proposal preparation, assembly, delivery and ensuring that submission deadlines are achieved;- Manage the sales inquiry, design brief order receipt notification, sales order and delivery request processes for your assigned customers;
- Maintain a tracking spreadsheet for all contract deliverables, monitor deliverable fulfillment, accurately invoice customers against key deliverables and provide regular status reports to the Business Development team;
- Liaise with various internal departments and personnel (Project Managers, Customer Support, Finance, Manufacturing) and monitor projects, change requests, inventory levels, production and delivery requirements to ensure that schedules are on-track and pro-actively communicate any potential issues to the team;
- Maintain Business Development directories and ensure they are up to date with all relevant contract, commercial and financial information;
- Build strong working level relationships with our customers and provide top-notch customer service by addressing their inquiries expediently and effectively and escalating to appropriate internal stakeholders as required; and
- Various other duties and responsibilities.
Minimum Qualifications
Knowledge and Experience
- University degree (preferably in business, marketing, international studies, or STEM)
- Previous sales, customer service, or administrative experience is an asset
Skills and Abilities
- Proficiency with MS 365 (Word, Excel, PowerPoint, SharePoint)
- Excellent interpersonal skills
- Excellent communication skills (verbal, written)
- Excellent organization/time management skills
- Attention to detail
Mandatory Requirements
Ability to obtain and maintain Government of Canada Secret (Level II) clearance.- Fluency in English and French
- Ability to travel domestically/internationally as required
About Us
CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.
As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled and diversified workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.
The health and well-being of our employees is a top priority for CBN. It is our responsibility to ensure that we provide a safe work environment. In response to the COVID-19 Pandemic, we have implemented a mandatory vaccination policy that requires all employees to be Fully Vaccinated. Currently, Fully Vaccinated means that you will have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada. For prospective candidates, when a conditional offer of employment has been made, you will be asked to attest to your vaccination status and will be required to submit proof of vaccination status or request for accommodation pursuant to a relevant provision of Ontario’s Human Rights Code, as amended. If you have any questions or require human rights-based accommodation, please reach out to the CBN Human Resources team at [email protected].
About Canadian Bank Note
CEO: Ronald G. Arends
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.cbnco.com
Year Founded: 1897
Canadian Bank Note
www.cbnco.com
Ottawa, Canada
Ronald G. Arends
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Security & Protective
1897
