Account Manager (Northern England & Scotland) Remote
Job description
Salary: £45,000 to £55,000 p/a dependent on experience
Plus access to 15% annual bonus
Position Overview:
Working as part of an established team, you will be responsible for the strategic contract management, development and revenue growth of the Northern England & Scotland region including the following:
Key responsibilities:
- To ensure the needs of existing customers are identified and articulated to the company in a timely and accurate manner.
- To act as the main point of contact for the escalation and resolution of customer issues which go beyond ‘day to day’ service issues.
- To track prospective customers and maximise all opportunities to articulate how we could engage for the provision of our services to match their current or future needs.
- To work within the business development team to support customers and other areas of the business to ensure our customers are happy with the service they receive.
- To identify opportunities for additional revenue generation from both new sales and account management, as appropriate.
- To feed into the new product development initiative from a customer/market perspective to ensure new initiatives are relevant and compelling to clients.
- To provide market feedback to the management team and others to ensure that current and future strategies are aligned with the market requirements.
Location:
The role is home based, but includes travel to Company premises, clients or prospects as required.
Travel:
This role will involve travel and attendance at exhibitions and meetings UK wide (including overnight stays and weekend travelling).
Who we are:
Medica is the UK’s largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 170 Head Office staff and the company still focusing on growing, there has never been a better time to get involved.
We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce.
We celebrate difference and encourage everyone to be themselves at work. Join us today!
Person Specification:
The successful candidate will have the following experience, skills and strengths:
- Consultative sales skills and demonstrable track record within the medical service sector
- Strong customer service ethos
- Outstanding communication and relationship building skills at all levels of an organisation
- Proficient at problem solving and idea generation
- Outstanding attention to detail, both personally and in their work
- Organised, self-motivated, team player
- Proficient in MS Office software, particularly Outlook and Excel
- Data driven, very comfortable with numbers and can tell the story
- Solution and results focused, ambitious to deliver excellence in execution
- Experience in managing contractual relationships in a service sector environment
- Strong analytical & presentation skills
- Experience of working within a fast-paced organisation that is constantly changing
Core Benefits for you:
- Flexible and remote working
- ️ A company culture that promotes work life balance
- Commitment from employers to continued learning and development
- Access to mental health support
- Annual Bonus
- 25 days holiday + bank holidays
- ️ Group Life Assurance
- Pension
- Opportunity to be involved in a PLC Sharesave Scheme (Buying shares within the company)
- Social events
- Sick pay
We request all applicants to complete a confidential equalities monitoring form. The data we collect will help us identify any recruitment trends and address any concerns.
More information about Medica and the work we do can be found here - https://medica.co.uk/
