Account Manager - Manchester Manchester, England
Job description
GC Business Growth Hub is a community of specialists with a passion to help businesses across Greater Manchester to realise their ambitions. Since 2011, the Hub has supported more than 15,000 businesses including start-ups, scale-ups and established businesses, providing finance guidance, creating international links, and paving the way for innovation and people development across the region. We work with the best of public and private partners, offering expert one-to-one and peer-to-peer business support, events, specialist programmes, funding and much more.
The Growth Company’s Business Growth Hub has an opportunity for an Account Manager to work with some of the fastest growing large companies across Greater Manchester at a strategic level to maximise their growth potential.
As an Account Manager you will be a trusted advisor to companies, co-ordinate available support and make connections to help Greater Manchester businesses grow and respond to their unique opportunities and challenges.
Key Responsibilities:
- Develop strategic relationships with a portfolio of companies and develop an understanding of their opportunities and challenges.
- You will provide a bespoke package of support that meets the clients needs which may include, business support, facilitation with local government, research, engaging with networks etc.
- Work with colleagues in the Growth Company to develop tailored packages of assistance to support business growth, examples of which include access to funding, training and development and accessing new markets.
- Manage and develop additional relationships with key stakeholders, for example: private sector partners, sector organisations and Local Authorities.
- Use business development skills to pro- actively engage with new accounts and build relationships.
- Undertake a business diagnosis, challenge the business where appropriate and produce an action plan to support their growth strategy.
- Maintain knowledge of the economic landscape in Greater Manchester and be awareness of it’s influences
- You will manage a portfolio of between 50-60 clients on an annual basis and will work with companies with over 250 employees or 43 million turnovers.
About You:
- Personable and approachable style to build enduring relationships and rapport with clients.
- Motivated and passionate with the drive to succeed.
- Professional and focused on providing continuous improvement to service delivery.
- Excellent communication skills – written, oral and broader presentation skills.
- Client focused and ability to achieve results through the development of strategic consultative relationships at a senior level.
- Strong interpersonal skills with the ability to demonstrate credibility with others including understanding of issues customers face in growing their business.
Requirements:
- Ability to identify and influence clients to consider new support services, processes, and procedures.
- Experience in strategic relationship management and proven business development ability.
- Experience in managing multiple stakeholders from both private and public sector.
- You will have strong commercial awareness and ideally knowledge of one or more of Greater Manchester priority sectors; Creative Digital and Tech, Advanced Manufacturing, Life Sciences, Energy and the Environment and Financial and Professional Services.
- Experience of working in a sales or similar targeted environment.
- Can demonstrate professionalism and a focus while providing continuous improvement to service delivery.
GC is committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from an ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the recruiting manager and our Internal recruitment team.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
Should you apply for any of our roles, we will be completing interviews virtually or face to face, dependent on the role. This will be explained further should you reach interview stage. We will be more than happy to explain the measures we have put in place, ahead of you attending any of our premises.
