Account Manager - Healthcare Enfield, England
Job description
About Us
As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Head of Healthcare & FM to join our enthusiastic team at hsl Compliance, one of the leading companies in the legionella compliance industry providing services to public & private sector, health care and industry throughout the UK.
Job Purpose
Reporting to the Operations Director, the Head of Healthcare & FM role is to manage and take ownership of the our healthcare contracts, primarily those with facilities management companies. These contracts and this market has grown significantly for us in recent years and now needs someone to lead and develop the sector, and our healthcare teams. This role is all about enhancing and improving our service offering into the FM and Healthcare sector and will require someone with a working knowledge of both markets.
Main Duties & Responsibilities
- Take ownership of the service delivery and business development within the Healthcare & FM markets
- Manage, support and develop our on-site Healthcare Contract supervisors and their teams
- Create strong working relationships within client procurement and service delivery teams
- Identify and develop strategies to further develop new business in these markets, both from existing sites/clients and new work
- Link in with Technical Teams to ensure understanding and implementation of HTM compliance guidance
- Liaise with Mechanical Works team to ensure delivery of remedial works
- Manage the weekly & monthly reporting, quoting, invoicing, WIP and overdue debt for this client base
People Development
- Management of Health and Safety for your team
- To deliver performance management of your teams
- To ensure your team are meeting the obligations of the customer
- To engage & be a focal point of contact with the healthcare operational delivery teams
General
- Ensure compliance with the quality management system
- Ensure efficient and effective use of equipment and consumables with due consideration of environmental requirements
- Liaise with customers, colleagues and suppliers to ensure all procedures are carried out in line with the agreed requirements
- To provide supportive working environment to the site & operational team
- Ensure corporate image is maintained at all times.
Experience, Skills & Requirements
- Experience within both the healthcare and facilities management sectors, ideally within a management role
- Knowledge of the Water Hygiene/ Water Treatment market
- Excellent customer service and communication, both written and verbal
- Able to show clear, balanced and inspirational leadership
- Capable of being part of senior management team
- Health and Safety Awareness
- Strong ICT skills
- Understanding of standard financial processes
- Sales and marketing experience would be preferable but not essential
Package
- Competitive salary (£40- 50k dependent on experience and qualifications)
- 25 days holiday per annum plus bank holiday sany pension and death in service benefits
- 40 hours per week (full-time) permanent contract
- Company car or allowance.
- Member of company bonus scheme
- A career within an expanding business
If you believe you fulfil the above criteria for this fantastic opportunity, please send your CV and Covering Letter to: [email protected]
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