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Do you believe that a company’s success depends on its people? If so, Pacific Smoke International is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for a Territory Account Manager to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Territory Account Manager for Ottawa, Ontario, to join our dynamic team.

What’s important to us:

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, Teamwork.

This important sales position is responsible for cultivating and achieving strong, mutually beneficial and high-performance relationships with PSI’s clients. The Territory Account Manager would constantly strive to develop strong relationships with customers and connect the value of PSI products, programs and services. Furthermore, the ideal candidate will possess the aptitudes, talents, character traits, knowledge and skills to assess client needs and provide PSI solutions to realize robust business outcomes.

The Territory Account Manager will:

• Creating, building and nurturing long-term relationships between assigned accounts and colleagues within the company
• Achieve quotas while ensuring client engagement and satisfaction
• Answer client queries and identify new business opportunities among existing customers
• Managing communications between customers and internal teams, liaise with cross-functional internal teams to achieve the desired customer experience
• Developing and sustaining a thorough understanding of account needs as change occurs
• Negotiating contracts with clients and establishing timelines of performance
• Preparing and presenting reports on account objectives and progress on a timely basis to share with team members and stakeholders
• Analyzing client data to fine-tune and provide excellent client relationship management
• Forecast and track account metrics
• Collaborate with the sales team to identify and grow opportunities within the territory
• Employing a consultative sales approach

To be successful, you should have:

• Strong communications skills both written and verbal
• Experience with successfully nurturing long-term client relationships
• Active listening skills
• Negotiation skills
• Tactical thinking skills and abilities
• Excellent time management
• Account Management Experience (3+ years)
• Business acumen, specially in the retail space
• Experience in a competitive product category/market

What you can expect from Pacific Smoke International:

• Competitive Base package with an uncapped quarterly commission based on territory growth (OTE-$100,000)
• Ongoing learning and development opportunities (Provided by Canadian PROFESSOINAL SALES ASSOCIATION)
• Group Benefits Program
• Awards for top performers and employee tenure
• Car Allowance, gas card and cell phone package
• Company Events

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.