account manager Bradford, Yorkshire and the Humber, England
Job description
About The Role
We're looking for an experienced and talented individual to join our team as an Account Manager. This exciting opportunity has arisen from our recent success in securing a significant contract to supply bakery products to a prominent retailer. The bakery products will be manufactured at our state-of-the-art production site in Wakefield, West Yorkshire.
As an Account Manager, you’ll play a pivotal role in managing and nurturing the relationship with our valued client, ensuring seamless communication, exceptional service, and maintaining the highest levels of customer satisfaction. Your expertise and knowledge in a similar role will be invaluable in driving growth, maximising opportunities, and achieving the agreed-upon sales targets.
Joining Morrisons means becoming part of a dynamic and forward-thinking business that values its employees and offers excellent opportunities for personal and professional growth. We provide a competitive salary package, including benefits and the chance to work in a vibrant and supportive environment.
If you’re passionate about the bakery industry, have a track record of success in account management, and are eager to contribute to the growth of a market-leading company, we would love to hear from you.
You’ll be responsible for:
Build and maintain strong relationships with the client, acting as the primary point of contact and ensuring exceptional service delivery
Collaborate closely with internal stakeholders, including production, supply chain, and quality control, to ensure timely and efficient order processing, product delivery, and resolution of any issues or concerns
Conduct regular account reviews and provide accurate reports and analysis to identify areas of improvement, optimise sales performance, and enhance customer experience
Develop and execute strategic account plans, including pricing, promotions, and marketing initiatives, to drive revenue growth and expand market share.
Stay up-to-date with industry trends, competitor activities, and customer preferences, providing valuable insights and recommendations to the management team
Anticipate and address customer needs and concerns proactively, maintaining a strong focus on customer satisfaction and retention
About The Company
At Morrisons, we offer a range of benefits to our employees, including:
15% colleague discount in our stores and online, with an additional 10% discount for friends and family
Annual bonus scheme
Private healthcare for colleague and immediate family
Opportunity to partake in the Morrisons Investment Plan
Generous holiday entitlement
Four-day working week* with flexible working hours.
Company pension contributions
Perks with over 850 retailers
We are proud to be Food Makers and Shopkeepers, and together, we make Morrisons. As the only UK retailer with our own manufacturing business spanning 18 sites and nearly 500 stores, we provide numerous opportunities for you to contribute to our success. Whether you aspire to create the freshest food, sell it, or join our head office team, we would love to meet you.
About You
We’re looking for the following skills and experience:
Proven experience working as an Account Manager or in a similar role within the bakery or food industry.
Solid understanding of bakery products, manufacturing processes, and supply chain operations.
Exceptional interpersonal and communication skills, with the ability to build strong relationships and influence stakeholders at various levels.
Strong negotiation and problem-solving abilities, with a customer-centric approach.
Excellent organisational skills, with the ability to manage multiple tasks and prioritise effectively.
Proficiency in using CRM software and MS Office suite.
Flexibility to travel occasionally as required.
