account manager Berkhamsted, England
Job description
We have a fantastic opportunity for an Account Manager to join our growing team. This role would suit someone who is highly organised, enthusiastic, with excellent communication skills and ready to take the next step in their career.
Make Believe Ideas is a well-established children’s publishing company based in Berkhamsted, Hertfordshire (30 minutes north of London with a direct train link to Euston).
Working at Make Believe Ideas is an opportunity to be part of an exciting story. We have grown year on year with an expanding team. The company prides itself on its family culture and we believe we are unique in the world of publishing with creative, innovative formats and our speed to market approach. Due to continued business growth we are looking to strengthen our successful team as we start our next exciting chapter!
JOB OVERVIEW
We are looking for an Account Manager to oversee a portfolio of retail and distributor customers. The role covers all aspects of customer service, overseeing order delivery and maximising sales revenue. Working closely with the Business Development team and collaborating with Production, Distribution, Finance, and the Studio, the Account Manager has responsibility for ensuring all requirements are communicated and customer expectations are managed.
You will maintain databases that reflect confirmed and projected orders, track sell-through rates, stock levels, as well as understand the customer’s interest and future sales opportunities to achieve sales targets. You will take an active approach to your customers and seek opportunities to grow the business in co-operation with the Business Development lead.
We offer excellent benefits including career development, 25 days annual leave plus Bank Holidays, contributory pension scheme, life assurance, discounted gym membership, substantial discounts on our books, 20% off hot food served in our on-site café, discounts to many high street and online stores, complimentary massages at our on-site wellness centre and many more.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Berkhamsted, HP4 2AZ: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Account management: 1 year (preferred)
- sales: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 04/08/2023
