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Account Manager Basingstoke, England

HH Global

Full Time Basingstoke, England 250000 GBP ANNUAL Today

Job description

Purpose of the job:

The Account Manager will strategically manage and develop client relationships. The AM will manage a portfolio of clients with a total revenue of >£250k per annum. You will proactively seek out opportunities for organic client growth and work with clients to interpret the requirements of the brief and deliver innovative solutions to drive the business forward.

The AM will have line management responsibility and be able to coach and mentor colleagues. You will have overall ownership and responsibility for the management of all projects.

You’ll love this role if you are a skilled problem solver with an eye for detail, adept at building great relationships, both internally and with clients.

Key Responsibilities:

Ownership of allocated accounts, working to achieve and increase given targets.
Finding new opportunities with the client and building on those opportunities.
Where required, work seamlessly with the creative and strategy teams to provide value added input to client meetings and discussions.
Monitoring project budgets, within time and budget
Understanding the challenges faced by our clients and their markets.
Taking client briefs and pro-actively suggesting alternative solutions to the client – adding value, up selling and cross selling where possible.
Working to ensure that the client has confidence the project will meet or exceed their expectations.
Confidently suggesting ways to add value and new solutions.
Having a good understanding of the client brand guidelines
Solving problems and offering alternative solutions, supporting pitch proposals and delivery.
Allowing the client to be the hero – their success is our success.
Sourcing suppliers and building quotations.
Ensure agency processes are followed.
Manage expected revenue levels, devising plans to identify new revenue streams.

Knowledge, Skills + Experience:

Marketing / creative agency experience
Educated to degree standard, preferably in marketing.
Client facing experience
Commercial business knowledge
Experience of print and digital marketing
A proven track record of building relationships with clients.
Digitally savvy and a willingness to find new and exciting ways to communicate.
A positive, proactive, outgoing personality with a genuine enjoyment of client contact and teamwork.
Methodical and logical approach. Excellent listening skills.
Time management skills.
Excellent written and verbal communication skills.
Client focussed with excellent client facing skills.
Commercial business drive, determination to achieve excellence
Ability to work under pressure and meet/exceed timelines.
Willingness to continuously improve through self-development.