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Job Introduction

Graymont is hiring an Account Manager with a strong background in industrial and/or chemical sales or commodities, combined with the technical ability that will facilitate effective management of current and new business opportunities.

POSITION SUMMARY

Graymont is seeking an Account Manager for the Eastern Canada based out of the Eastern regional office in Québec (Great Longueuil area). The successful candidate will be responsible for managing existing business, identifying, and developing new opportunities and providing technical support, and creative solutions for current and prospective customers. This individual will be accountable for growing Graymont’s business, meeting ambitious sales volumes, growing margins, and achieving customer objectives.

The ideal candidate has a strong background in industrial and/or chemical sales or commodities, combined with the technical ability that will facilitate effective management of current and new business opportunities.

DUTIES AND RESPONSIBILITIES

• Proactively develop and implement strategic account plans to maximize customer value, define mutual performance objectives, and build long term sustainable business.
• Direct cross-functional collaboration designed to build and implement pricing strategies, contract terms, margin analysis and supply plans for Graymont.
• Accurately prepare and support annual and long-term sales budget and operating plans.
• Develop a key understanding of direct and indirect competitive threats and correlate sales planning to combat these threats. This includes GHG/carbon tax implications and opportunities.
• Comply with sales support processes and systems including producing sales reports on all existing and new business.
• Maintain strong relationships with all levels of customer organizations including senior management, procurement, operations, technical and supply chain.
• Identify key stakeholders, influencers, and decision makers for effective negotiations and enhanced ability to drive positive outcomes.
• Provide technical and applications support to our customers on the supply, utilization and handling of our products.
• Work closely with our plant personnel, marketing, technical groups, and customer service departments to produce and implement continuous improvement processes for the portfolio.
• Identify and develop growth opportunities, work collaboratively with marketing, technical service, product development, and other functions within Graymont to develop and launch.
• Proactively manage and assist in the collection of past due accounts.
• Actively lead and participate in cross-functional project teams.
• Attend and, as requested, present at Graymont sponsored meetings and training activities.

QUALIFICATIONS:

• Minimum of five years progressive in industrial sales and business development with a focus on technical support and solutions. Experience in industrial minerals, mining, construction, and agricultural sectors considered an asset.
• High interpersonal savvy with a wide range of people and able to earn the confidence of new and existing customers.
• Sharp problem solving, economic analysis and analytical skills.
• Effective communication & negotiation skills (written and spoken in English & French).
• Able to set, coordinate, and accomplish multiple competing priorities.
• Self-directed, able to work effectively independently and as part of a team.
• Excellent organizational and decision making skills.
• Willing to travel up to 30% of the time, including cross border travel to US.
  
• Strong analytical and computer skills (Excel, Word, PowerPoint, Outlook).
• Knowledge of Salesforce an asset.