Account Manager Remote
Job description
Envision Pharma Group is a Technology Enabled Solutions Partner for the Life Science Industry with expertise in Commercialization, Value & Access, Artificial Intelligence, Data Analytics, and Integrated Medical Capabilities.
At our core, are our people, the manufacturers, and the patients our solutions impact and benefit across the globe. We drive growth through our innovations as an empowered, accountable, and entrepreneurial team.
An exciting time to join us. We are growing fast and as part of our continued growth, we are looking for dynamic and highly motivated new talent to join our amazing business and be part of a journey!
The opportunity
As the Account Manager you will be assigned to manage and lead (in partnership with Scientific lead) on one of our highly collaborative publications focused accounts. This role oversees all aspects of project management and client service on the assigned account, and you will help support client relationship building, and working effectively with the internal team to ensure the satisfaction of the client through high-quality, multichannel project delivery, on time and within budget.
The Account Manager also works with senior Account Management and Scientific colleagues to generate business growth within their assigned account. This role may require supporting of a junior Program Support or Account Management team member when needed.
Role responsibilities
How will you make an impact at Envision Pharma Group?
- Serve as a day-to day contact for the client, alongside the account Scientific lead, liaising directly on service delivery as appropriate.
- Maintain oversight of project/program management across assigned account, collaborating with core account team members and with shared services, providing guidance and making decisions as necessary to ensure successful project delivery.
- Includes being prepared to directly undertake activities such as project management of key programs, project scheduling and coordination, status tracking, and administration in client-specific tools etc., as necessary for successful delivery.
- Lead preparation for and execution of project-related discussions with client. This may be via teleconference or, where practical and desirable, a face-to-face meeting. Discussions with a focus on, for example, the client's strategy, longer-term planning, service expansion or issues management will be supported by a more senior level Account Management role.
- Work in partnership with the account Scientific lead to ensure appropriate content development for deliverables (requirement for content oversight by Account Management depends upon the nature of business being delivered).
- Take role of project owner, as well as oversees projects led by less experienced team members.
- Brief account team members to ensure understanding of scope/client requirements for all projects, as well as roles and responsibilities within the internal team.
- Work in partnership with Scientific lead to monitor workflow and plan account resourcing.
- Support the ongoing financial management of assigned account(s), according to EPG and client SOPs, to meet financial goals (includes preparation of scopes of work and budgets, first-level negotiation with client, budget and out-of-scope tracking, reconciliation, and invoicing [in partnership with Client Finance]).
- Provide required information for monthly account forecasting and participate, with senior Account Management team members, in account planning activities.
Do you have what we are looking for?
Skills & expertise
- Prior experience in a client-facing project or account management role in a medical communications, or similar, agency environment.
- Experience project managing complex multichannel programs.
- Experience of account planning and financial management.
- Able to manage complex delivery programs effectively
- Good interpersonal skills and ability to interact confidently and appropriately with colleagues across the business, and to work effectively as part of a global, multidisciplinary team.
- Strong decision-making and critical thinking ability.
- Able to build strong and positive relationships with client and other external stakeholders.
- Positive and constructive approach when working under pressure.
#TogetherWeDiscover
We turn vision into reality. Our people are integral to our success and our values reflect the Envision philosophy.
We offer an environment that promotes collaboration where employees have a voice, the space to invent, the chance to excel, and to have fun!
Interested in joining our ENVISIONary business? If you have the experience highlighted above, we would love to hear from you!
