Account Manager London, England
Job description
The Team
The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer. This role will be based in London and will be a hybrid role.
The Role
We are looking for an Account Manager to join our team in Greater London. This is a rare opportunity to become an important member of a growing, well-funded startup. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for Midlands.
What you'll be doing
- You will Maintain and grow relationships between Deliveroo and our restaurant partners through strong communication both face-to-face and remotely
- You will Drive restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
- As an Account manager you will Negotiate contracts and terms of partnership
- Liaise with our restaurant and rider operations teams to improve operational efficiencies
- Work with marketing teams to accelerate restaurant order growth
- Innovate and present new ideas to increase Deliveroo growth and efficiencies
- Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city level expert including knowing the up and coming restaurants and which restaurants customers crave most
Requirements
- Some experience in account/relationship management (or similar)
- Effective relationship-building and communication skills whether face to face, through phone or email
- Strong commercial acumen and comfortable understanding and using data
- Results orientated, with a track record of achieving targets
- Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo
- Regular commute to Brighton as this is the focus region for the role
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it.We are a technology-driven company at the forefront of the most expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including family, finance, community, convenience, growth, time away and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a experience with (most) food and a desire to be part of one of the fastest growing startups in an exciting space. #CMR
