Department: Sales

Location: Home based (UK), regular travel into London

Reports to: Commercial Director

Hours: 37.5 per week

Role Overview:

• Are you a hungry, talented sales professional looking for an opportunity to grow within a fast-moving industry leading ed-tech scale-up?
• Would you like to work in a company where you can make a name for yourself based on achieving and exceeding clearly defined objectives?
• Do you enjoy trying new ideas, learning new products, speaking with clients to understand how our solutions solve genuine business problems? .. And being rewarded with commission for doing so?
• Do you want the opportunity to work with an experienced team who are keen to help develop you into a top salesperson?
• Do you want to work for a team who are hands-on with supporting and coaching, but give you the space and trust to get the job done?

We are looking for a highly motivated Senior Account Manager with a proven track record of sales, Business Development or account development to join our Client team. You will play a pivotal role in growing our apprenticeships business by managing a portfolio of existing Enterprise client accounts.

What you’ll do:

• Manage a portfolio of Enterprise accounts within which you'll build relationships with senior leaders in order to grow them through expanding our reach and number of offerings
• Increase revenue yield for each account through expanding the scope of programmes delivered, establishing ourselves in new business units, while also driving renewals, cross-sells and upsells from existing buyers;
• Prospecting and networking to generate new leads and build your network within your accounts;
• Build and maintain a healthy personal pipeline to deliver and exceed quarterly and annual targets;
• Work collaboratively with Customer Success to deliver excellent client service and satisfaction;
• Consult and work collaboratively with clients to understand their needs in order to develop impactful, well suited solutions
• Create proposals and deliver pitches, negotiate and nurture opportunities to close;
• Create and maintain account growth plans and work with the Commercial Director and Account Directors to develop strategies and accurate forecasts;
• Facilitate client meetings and deliver insight sessions and events
• Effectively capture and maintain key information in our CRM and take a leading role in demonstrating a high standard of utilisation and maintenance of system and processes;
• Regularly measure and report on key performance indicators and management information;
• Accurately plan and forecast sales and learner numbers as part of financial and operational planning
• Plan in collaboration with key client stakeholders for each account, ways in which we can support skills development across their workforce, in line with reaching our own goals
• Work closely with delivery, compliance and marketing teams, collaborating to deliver exceptional customer experience/satisfaction and consequently long-term client relationships and high account growth/yield;
• Any other related duties as required by the business objectives within the scope of the role.

What you’ll bring:

• At least 3 years experience in an enterprise technology sales/BD role
• Proven track record of selling digital/data/technology enterprise solutions to senior business leaders and confidence interacting with senior executives and public speaking
• Experienced relationship builder/networker - we are experts in what we do, but it helps if we are likeable
• Experience working alone as well as with a team - we trust staff and give them autonomy to manage their time and to meet targets, but we also collaborate and support each other to succeed;
• Prior experience in outbound sales or business development roles (not necessarily a closing role, ideally been through some kind of formal sales training).
• Experienced user of sales methodologies including MEDDICC to ensure excellence in your sales process and approach
• Ability to influence - we are proactive, entrepreneurial and challengers, always looking to grow our business with our clients by understanding and solving their needs. Our programmes sell themselves to a point, we need someone who is given an opportunity for 1x but is looking for and wanting to shoot for 10x
• Experienced with using Linkedin to network and generate leads.
• You’re driven and focused on personal development/growth - background and education aren’t important if you can demonstrate you’re hungry and willing to learn and grow, we will help you do just that
• Target driven and results orientated with demonstrable experience in exceeding quotas
• Experience working with Husbpot or a similar CRM;
• Satisfactory Employment, and Disclosure & Barring check

Background to the Organisation

We are on a journey to accelerate impactful professional education in technology.

Cambridge Spark is an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce in critical digital transformation skills with a focus on Data and AI.

We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.

Since 2016, we have supported more than 13,400 learners across four continents with nearly 400,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.

Values

At the centre of the way we work together and inspire each other to achieve success are these core values:

Entrepreneurial

We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.

Team Spirit

Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.

Customer-focused

Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.

Gold Standard

We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.

Company Benefits:

• Pension with up to 5% matched contributions
• 25 days holiday + 8 bank holidays + 1 day off on your birthday
• Pre-tax gym allowance of £30 per month
• Flexibility to work from home
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals to pub nights
• Contribution towards books and training courses that help you learn and grow in your role with us
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days pa)
• EAP with 24 hour confidential support line

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Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.

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