account manager Ludlow, England
Job description
Role: Client Account Administrator
Salary: £20,000
Location: Ludlow, SY8
Blocsphere provide property services to residential and commercial clients throughout the UK. Our goal is to become the number one property management company in the UK, recognised for our customer-centric approach and unmatched service offering.
To achieve this goal, we are undergoing a period of unprecedented growth, including a major rebrand and complete overhaul of our customer interaction systems.
As part of our expansion, we now have an exciting vacancy for an Client Account Administrator to join a dynamic team at our Head Office in Shropshire.
Responsibilities of a Client Account Administrator:
- Producing periodic service charge / ground rent demands.
- Recording and allocating incoming service charge / ground rent payment.
- Conducting bank reconciliations.
- Preparing and producing year-end accounts.
- Processing contractor payments.
- Issuing overdue payment reminder.
- Liaising with solicitors when dealing with accounts in arrears.
- Answering calls and emails from leaseholders regarding their service charge / ground rent account.
- Creating and issuing invoices.
- Assisting property managers in setting up new sites and annual budget preparation.
- Client reporting.
- General office duties including telephone calls and emails, filing and administrative tasks.
- Any other associated duties as may be required.
The ideal candidate will have:
- Good knowledge of Microsoft Office software.
- Previous experience with service charge accounting (desirable but not essential).
- NatWest Bankline experience (desirable but not essential).
- IRPM or similar qualification (desirable but not essential).
- Organisational skills.
- Professional telephone manner.
Benefits:
- Company Pension Scheme
- On-site parking
Job Types: Full-time, Permanent
Salary: From £20,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
