Account Manager London, England
Job description
Overview
Responsible, efficient and entrepreneurial. Our Account Managers make the day-to-day activities happen. They are on top of the detail, self-starting, solution orientated and manage their campaign from start to finish.
To be successful in this role you will be able to demonstrate an understanding of your clients’ business, and of your proficiency in social media and influencer outreach. You will have a constant desire to negotiate the best commercial and creative deal for your clients and will partner with our legal counsel, and your line manager to understand the clients contractual needs. You will always be looking up to 6-months ahead to proactively manage the twists and turns that may lay ahead.
Additionally, you will be looking to always present the best of BDB, maintaining relationships with clients, and on the lookout for opportunities for both parties. If you are someone who can be a positive force for the business, input culturally and demonstrate pastoral responsibility for their Account Executives, creating a standard for quality control and cultural integrity, then this role could be right for you!
Responsibilities
Looking at the horizon of up to 6 months and planning accordingly.
Managing the day-to-day running of your accounts. Planning project resource, leading status meetings, and internal timings and development.
Owning the process; strategy & research, creative ideation, influencer management (selection, outreach and negotiation, contracting) legal and production.
Being the main point of contact for clients - building a trusted relationship with clients, leading the client throughout a campaign and managing expectations.
Flagging risks, distilling talent troubles and client concerns.
Contributing to strategic conversations and will be able to translate client feedback and accurately brief creatives.
Be able to anticipate the next steps and pull in the relevant resources and support.
You will be familiar with your client’s business and commercial performance by engaging with basic sales and profit analysis on an ongoing basis, being able to spot ongoing performance trends and take learnings from in-depth project reconciliations.
Reviewing Influencer due diligence run by the team and flag any issues and recommendations to the client.
You will have a deep understanding of the Scope Of Works having helped compile them.
Understanding how the account is tracking against targets and ensure financial best practice.
Flagging risks and scope creep by ensuring Salesforce & Companion is kept up-to-date, time sheets are reported accurately, and own the job reconciliation process.
Owning reporting on communications performance and client KPIs with support of the Account Executives / Senior Account Executives.
Having total awareness of project fees, POs and client billing status.
Having an awareness of client billable status and payment terms.
Ensuring the agency doesn’t commit itself to work without client approved budgets/signed client contracts.
Building the master influencer term sheet for AD/legal sign-off linking with client contract. Demonstrating commercial efficiencies and commitment to cost savings for client.
Leading delivery of project reconciliations and identified learnings that will be applied to next brief.
Develops a leadership style, both up and down. Nurturing junior team members and taking responsibility for their output and learning.
Managing upwards, keeping more senior members of the team always aware of campaign status.
Knowing the client's business so well that you are confident challenging the agency or client’s strategic direction.
Attributes
You are able to build strong internal and external relationships by being the go to person across all parts of the process.
Being a chief negotiator - working with Senior Account Executives/Account Executives to secure best rates inline with budgets, deliverables and contract terms to drive agency profitability and ensure agency security.
You’ll bring fresh & unique stimulus to the team helping inform briefs and drive the work forward.
You will be curious about the industry & beyond, technology, consumers, culture, the client & products.
Creative guardian - reviewing and confidently providing feedback on creative (creative team/Influencers) to check alignment with client brief and campaign objectives to ensure effectiveness
Setting examples for seeking out opportunity, finding the potential, and positivity, creating a culture where people come together & lift the mood.
About Billion Dollar Boy
Billion Dollar Boy offers global data & insight, strategy, creative, production, paid media and end to end campaign management using industry leading proprietary software to deliver highly effective & efficient creator led advertising campaigns at scale.
Since 2014, we have partnered with some of the world’s leading brands, including Heineken, King, Nintendo, PepsiCo, Campari Group, Primark, Shiseido, and L’Oreal.
Our client campaigns have been awarded at the 2022 Cannes Lions, Influencer Marketing Awards, Webby Awards, The Drum Awards and Adweek.
We were among the first global creator marketing agencies and we have evolved to be one of the world’s fastest-growing agencies, with offices in London, New York and New Orleans.
We view creator marketing as a discipline, not an add-on - and bring this perspective into all of our agency offerings, proving the true value of influencer integration.
Our people set us apart, and our vision is to set a new standard of advertising to change its culture for the better.
We are also an official marketing partner of Meta, TikTok and YouTube.
Our Culture
Billion Dollar Boy is a hyper-caffeinated transatlantic creative agency with 100+ employees and counting in London, New York and New Orleans. We are actively creating campaigns across 7 continents with top brands spanning categories of beauty, fashion, lifestyle, consumer goods, food and beverage and automotive. We are harnessing the power of influencers to win hearts, catch eyes and reinvent advertising as we know it.
We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference. Outside working hours we enjoy regular socials, team lunches and team building.
Our Values
Collaboration is key
Creative to the core
Quality at scale
Integrity & Inclusion is everything
Equal Opportunities
Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities.
When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:
Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;
Not discriminate unlawfully against any person;
Select the best person for the job in terms of qualifications and abilities.
This sets out our approach to equal opportunities and the avoidance of discrimination at work.
A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process.
