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BMW Group Financial Services UK is looking for an Account Manager. This role is Northern based, reporting into Summit One Farnborough.

BMW Group Financial Services UK is the result of two sister Financial Services’ businesses based at the Farnborough Campus coming together over the past 18 months as part of our EVOLVE (or ONE-SF) journey. Hence from January 2023 we are ‘One Organisation’ which is responsible for a number of external, customer-facing brands.

We are just getting started on our incredibly exciting journey as a Customer Driven Organisation and as one organisation we are best positioned to succeed in a rapidly changing business environment. Coming together has enabled us to:

• Combine our collective capabilities and talents to focus on innovation, digitisation and simplifying customer and partner interactions
• Make the customer experience our primary differentiator with one market approach, one holistic customer view and one product and service portfolio
• Reshape our mobility services to better respond to the changing business environment

We are authorised and regulated by the Financial Conduct Authority.

To our customers and externally we remain separate brands:
Alphabet is Europe’s leading provider of Business Mobility services; we help our Corporate, SME and Public Sector customers meet the changing business travel needs of their employees. We provide innovative products and services that are radically changing the way organisations finance, manage and use their company vehicles. We are also a key player in the growth of low and zero emission vehicles in the UK.

BMW Group Financial Services offers a comprehensive suite of vehicle finance products as well as providing a range of insurance and protection solutions. We are responsible for brands such as BMW Financial Services, MINI Financial Services and BMW Motorrad Financial Services.

ALPHERA Financial Services launched in 2006 as a subsidiary of the BMW Group, ALPHERA is an award-winning, world-leading company that provides flexible finance and insurance products to over 200,000 customers through a network of over 1,500 specialist business Partners.

Our ALPHERA business line also manages our two ultra-high net worth finance brands: Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services.

Account Manager (Alphabet GB) (Northern-based role)

You will be responsible for….

• Deliver and exceed vehicle order, new business and portfolio targets for assigned customer portfolio.
• Identify and qualify FSI opportunities across assigned customer portfolio, and secure additional FSI product wins to maximise profitability, utilising Alphabet product/departmental specialists where relevant.
• Identify, source and secure any potential new business opportunities and referrals from assigned customer portfolio.
• Ensure the retention of all customers within the assigned customer portfolio, working closely with relevant departments including the Bid & Tender team to respond to any RFI/ITT documentation.
• Maintain contractual agreements with customer portfolio (including implementation and management of any applicable commercial conditions), as well as managing contract novations whenever required.
• Provide regular and accurate forecasting for assigned customer portfolio as requested by Head of Account Management.
• Maintain optimal pricing position for customer portfolio, managing profitability at a customer level to ensure continued revenue growth through the correct management of mileage, reschedules, maintenance overspend, profit shares as required.

Qualifications:
Skills & Experience

• Proven experience in a new business or account management position.
• Proven track record of success against sales and profitability targets.
• Experience of dealing at all levels in high profile, multi-national companies.
• Strong verbal and written communication skills at all levels.
• Self-motivated and self-managing with a proactive nature.
• Established experience of the financial services and leasing industry desirable
• Strong presentation skills.
• Persuasion and negotiating skills.
• Strong Microsoft Excel and PowerPoint skills.
• High level of organisation and prioritisation.
• Financial product training desirable but not essential.
• Operating knowledge and reporting within Fleetware desirable but not essential.

In 2023 BMW Group Financial Services UK was recognised as a Top Employer. We invest in our employees and embrace a culture of flexible working as well as promoting a positive, supportive culture and working environment. We are based in prestigious offices in Farnborough that provide a great place to work with good people and an exciting, engaging, industry leading brand.

At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer and for most roles, it could be possible to agree flexible hours, job share, compressed hours or part-time working hours and so please discuss your individual requirements as part of the application process so we can try to agree a suitable arrangement. [For this role, we also support a hybrid model which combines remote and office working.] #LI-Hybrid

Successful candidates will be required to complete background checks.

Closing date for applications: 7th March 2023

We are proud to be a part of the Disability Confident scheme. The scheme supports employers to make the most of the talents disabled people can bring to the workplace.