Account Executive London, England
Job description
Our Vision
Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today's world this is the best way for our clients to achieve sustainable growth.
We achieve this by breaking down the barriers that restrict talent and ideas, we call this Borderless Creativity.
Which is why our teams work fluidly across 5 capabilities: Advertising, Consulting, Experience, PR and I, and Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.
Our mission: We inspire brands and people to impact the world
How we do it: We innovate and operate at the intersection of people and capabilities
What we do: Borderless creativity
Role Summary
As an Account Executive at Ogilvy on our newest integrated retail client you will be an integral part of the team, partnering with an excellent strategy team as well as project management, and exceptional creatives, to deliver excellence in the loyalty & CRM space, and partnering with the rest of the team on integrated campaigns picking up delivery of advertising and social too.
You are highly organised and accountable, and able to build relationships and collaborate with/draw on the expertise of Ogilvy's vast resources and capabilities to create extraordinary one2one customer work.
You confidently contribute to industry leading ways of working in the Customer Experience space and across the integrated team, embracing our team culture, as well as the expected end-to-end delivery of projects.
Here's what you'll be doing
- Building brilliant client relationships fast
- Quickly earn the trust and inspire clients through your knowledge and experience, and doing the right thing for their business.
- Listening carefully, understanding the client's business and adapting the Agency approach to solidify client relationships with junior and mid-level clients alike.
- Proactively consider how actions will affect clients; responding quickly to meet clients needs, resolve problems; avoid over-commitment.
- Understand the importance of account 'admin'- attention to detail, following our process and due diligence.
- Making work we're proud of
- Have a passion for and understanding of Customer Experience strategy & creative with an interest in Advertising, Brand, Content and Social, and being keen to learn from the very experienced team around you.
- Increasingly be able to see the work we do in its strategic context and how it connects to the wider channel mix.
- Provide opinions and input into briefs and the work and be keen to contribute – clearly valuing the quality of the work and its alignment to strategic intent over a pure focus on process.
- Delivery
- Comfortably take responsibility for successful delivery of the customer experience, advertising, content & social projects assigned to you, with some supervision – within budget and on time.
- Able to write creative briefs, ensuring work is on strategy and comfortable defending work where needed.
- Know when to get input from your line manager, and when to escalate.
- Support where necessary on Advertising and Social Media projects.
- Identify potential project risks and develope contingency plans with the support of your manager or Project Manager where appropriate.
- Ensure solutions are 'best in class' for both client and agency.
- Commercial Acumen
- Recognise when to escalate issues which have commercial implications, and how to manage these situations with your partners.
- Manage the budget (inc working closely with your PM on production budgets) and timings on your projects, and work with your client(s) to manage costs and deliverables.
- Be aware of the need to drive growth, and consider how you may contribute to this.
- Collaboration
- Effectively collaborate with other Sainsbury's agencies where needed.
- Encourage and facilitate conversations between team members, and connect on projects that could influence other areas of the team or benefit from greater connectivity client-side.
- Be aware of the role you play within the team dynamic, and be an active, positive contributor.
- Problem solving & decision making
- Resolve problems and makes decisions on your own projects, consulting with stakeholders as needed.
- Be restless in researching and understanding other approaches/solutions/perspectives to briefs.
- Create relevant options for addressing problems/opportunities and achieving desired outcomes on your projects.
How we help you Thrive:
- 25 days annual leave + 1 Volunteer Day
- Bupa Healthcare (now includes Bupa health assessment and menopause support)
- Enhanced Maternity, Adoption and Shared Parental leave
- We have a flexible working policy with core working hours (10am – 4pm) and have launched our 3.2 Hybrid Working model
- A 1.5:1 matching pension structure
- Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
- Learning and development budgets plus Enhanced and ongoing wellbeing incentives and activities throughout the year
- Season ticket loan and cycle to work scheme
- Life Assurance x4 salary
- Inclusion@Ogilvy: To foster an inclusive environment we have our internal groups: Ogilvy Rewired, Roots, Equals, Proud plus Parents and Carers.
If this sounds like the right role for you, we'd love to hear from you.
Ogilvy is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
