Accommodation Assistant Manchester, England
Job description
Could you be our next Accommodation Assistant?
As an Accommodation Assistant, you will provide front of house and administrative support for a wide range of tasks relating to the delivery of an excellent student experience, working as part of a team dedicated to this purpose. You will deal with enquiries face to face, over the phone and by email.
You will be the first point of contact for our tenants and act as a brand ambassador, in ensuring our customers have an enjoyable stay with us throughout their University journey. Working with our Residential Life team to ensure our events calendar is brought to life on site, and take part in and run social events hosted for our students.
A key part of your role is to ensure our tenants feel welcome, and want to re book with us for the duration of their University experience.
About You
We are looking for a confident, bubbly and outgoing Accommodation Assistant. You will enjoy working in a customer facing role and have a welcoming and friendly manner. You will have a positive can do attitude with excellent customer service skills.
As this role is very customer service orientated you must be able to demonstrate experience in this area in previous employment.
About Us!
Centurion Corporation Limited owns, develops and manages quality, specialised accommodation assets globally.
Our student accommodation business is branded as dwell Student Living and we currently manage 21 PBSAs globally. The Group’s 10 assets in the UK are located in the established education precincts of Manchester, Liverpool, Newcastle, Bristol and Nottingham which provide easy access to the cities’ main university campuses and the city centres.
Centurion Corporation Core Values
RESPECT We treat every individual with consideration, dignity and respect at all times. We are sensitive and attentive to different needs arising from the diverse backgrounds, nationalities, religions, traditions and culture. We have in place consultation and grievance mechanisms for the well-being of our residents, customers and staff.
INTEGRITY We believe in upholding the highest standards of integrity and to confidently act with honesty at all times. We have the courage to do what is right, and earn the trust of all our customers and stakeholders, dedicating our best knowledge and skills to obtain the best outcome.
CREATIVITY We explore innovative methods, processes and best practices to achieve higher efficiency and productivity to stay ahead value. As a team, we encourage personal initiative, resourcefulness and a positive mind-set for change to make a difference. This ensures that we embrace change while constantly improving ourselves to keep ahead of competition, and enables us to continue pushing boundaries and expectations.
EXCELLENCE We strive for excellence and persevere in everything we do to obtain the best outcome. Our focus and commitment to quality is embedded in every aspect of our business – not just physical infrastructure and products, but also our relationships, processes and services that go into creating a healthy and positive environment.
Job Types: Full-time, Permanent
Salary: £23,016.00 per year
Benefits:
- Additional leave
- Free parking
- On-site gym
- On-site parking
Schedule:
- Day shift
Experience:
- Customer service: 2 years (preferred)
- working with students: 2 years (preferred)
Work Location: In person
