Accommodation Administrative Assistant Oxford, England
University of Oxford TSS
Full Time
Oxford, England
13.44 GBP HOURLY Today
Job description
Web advert
Vacancy ID: 13974
Do you have previous experience managing accommodation? Have you ever acted as a point of contact for guests, contacting maintenance teams when necessary? Are you organised, time-efficient and friendly?
We are currently recruiting for an Accommodation Administrative Assistant position that may be ideal for you: Based in Oxford city centre at a prestigious College, this role is full-time, at a rate of £13.44 per hour.
Duties include, but are not limited to:
- Support the Accommodation Services Manager with being the first point of call for all accommodation enquiries.
- In the absence of the Accommodation Services Manager, make room bookings, liaise with guests and students, make changes to the occupancy using StarRez.
- Inventory management of each accommodation; recommending and ordering new furniture.
- Undertaking regular accommodation inspections with the Cleaning Supervisor or Accommodation Services Manager.
Person specification
Essential skills and abilities
- Excellent organizational skills
- Understanding of what constitutes good customer service.
- Excellent communication skills with a variety of audiences. This includes a very good level of spoken and written English to communicate effectively.
- Excellent numeracy skills
- Proven track record in general administration or property management
- Sound knowledge of H&S. Including Safe Working Procedures, Risk Assessing etc.
- Excellent IT skills with experience of MS Word, Excel, Outlook and accommodation software tools.
- Committed, reliable with excellent attention to detail
- Flexible and able to adapt quickly to changing priorities
- Ability to maintain composure and goodwill in demanding situations
- Attention to detail, particularly in maintaining records for statutory obligations.
- To exercise discretion and maintain strict confidentiality at all times.
- Fitness and mobility is required to walk and cycle between sites on a regular basis. Ability to lift and move heavy items as required.
- Willingness to undertake work not always relevant to the department.
- Enjoys a challenge and can work well under pressure.
Desirable
- Ability to learn and use StarRez accommodation package, BusinessSafe health and safety database and SITS, the University student records software.
- Track record of improving/implementing IT systems for accommodation management
- Working knowledge of tenancy and regulations in relation to letting of accommodation.
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
TSS workers accrue holiday pay that is equivalent to 38 days per year, this means you accrue a whopping 17.1% in holiday pay for the hours that you work for us.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation.
