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We have a fantastic new job opportunity for a Support Worker and Driver / Employee Access Assistant that has a full, clean driving licence and basic administrative skills.

Working as the Support Worker and Driver / Employee Access Assistant you will be driving and supporting a Vision Rehabilitation Specialist (VRS) who delivers orientation and mobility services within the Blackwood and Torfaen area.

As the Support Worker and Driver / Employee Access Assistant you will form a close and trusting working relationship with the supported employee. Having a person-centred approach, good communication skills, flexibility and understanding are extremely important.

To enable the VRS to carry out their duties efficiently and effectively, key tasks of the role include:

• 
  Travel to and from work in Pontypool, Blackwood, and Torfaen area.
• Providing support and visual cues during visits with clients in the home or out in public.
• Walking and looking after the VRS’s Guide Dog.
• Administration tasks including note taking, reviewing information, inputting data on systems.

Find out more by watching a video about the role on our Guide Dogs blog.

This role is 8.30am – 5.30pm, Monday to Wednesday, 24 hours per week. There are opportunities to work additional hours, up to 30 per week. A flexible approach to working hours will be required for this role.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description. For an informal conversation, please contact the Recruitment Team on 0118 3540345 or [email protected].

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

Please note we reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Full, clean UK driving licence.
• Ability to take a person-centred approach, build trust and work in a close one to one working relationship.
• Excellent listening and communication skills particularly verbal.
• Computer literate with a good knowledge of all Microsoft Office packages and experience using data systems.
• Awareness of GDPR regulations.
• Evidence of dealing with confidential issues sensitively and with total integrity.
• Comfortable working with a Guide Dog.

Desirable

• Understanding, and experience of, providing a service or support with a person-centred approach.
• Experience of working within a similar role.
• Experience of supporting people with disabilities, in a work or voluntary capacity.
• Awareness of sighted guiding techniques.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

If you have any accessibility issues, please contact our Recruitment Team on 0118 3540345 or [email protected].

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Please contact our Recruitment Team on 0118 3540345 or [email protected] if you require any support with your application.