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As an Academy Administrator you will be responsible for the day to day running of our administration needed for the academy, you will provide outstanding customer service to both internal and external visitors to the academy this will also include our learners, consistently going the extra mile for your customers. You will provide support to the academy manager when needed and have the ability to work alone and unsupervised.

You will need these important qualities:

• Excellent Communication at all levels both face to face and remote
• Excellent IT Skills
• Ability to work unsupervised and work well as part of a team.
• Excellent organisational skills.
• Good time management
• Strong business administrator skills

DUTIES

• To be responsible for the running of reception/front office and greet visitors.
• To provide administration support to delivery manager and delivery staff within the academy.
• Maintain extensive knowledge of all funding and qualifications available in centre.
• Management of learner onboarding.
• Support Learner Recruitment Manager with high quality learners’ inductions.
• Ensure all starts are processed timely within month.
• Assist in the promotion and scheduling of recruitment and interview activities.
• Provide impartial advice to learners.
• Arrange and track inductions of new starts.
• Support a timetable of learning as agreed with the Academy Manager.
• To be responsible for Data input of student data onto MIS system and update as required.
• Ensure ILPS are completed appropriate to individual learner requirements.
• Complete registers and documentation to the required standards of the contract and ensure that these are communicated to colleagues within their required deadlines.
• Establish and coordinate student’s personal files in centre and ensure audit compliance.
• Send letters to learners/parents confirming place on course.
• To monitor and track attendance on a daily basis - ensure registers are taken timely and any learners not attended contact is made.
• To identify at-risk learners and inform manager.
• Represent LCG at external events when required.
• Take deposits from learners ready to start course.
• Supporting learners with Bursary.
• Arranging purchase orders and ordering resources for the skill centres, stock ordering and monitoring.
• Facilitating Petty Cash and timely banking on a weekly.
• Prepare for open events and taster sessions.
• Administrations of full cost and bespoke training.
• To attend all team meetings and take minutes accordingly.
• Maintain a log of the equipment used by the learners in the centre and take appropriate measures to prevent the loss of equipment through theft.
• Academy maintenance – monitored and reported if needed.
• Invigilate exams when needed.
• Work in collaboration with team members and the Academy Manager that meets LCG and external expectations.
• General administration and housekeeping duties.
• Conduct your role in line with the company values and expected behaviours.
• Promote equal opportunities and recognition of diversity throughout the company.
• Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times.
• Ensure confidentiality and professionalism at all times.
• Provide learners, customers and colleagues with support, advice guidance as part of your everyday role.
• Conduct your role in line with the company values and expected behaviours.
• Across site working if needed.
• Promote and ensure safe working practices in line with current Health and Safety legislation, including health and safety department inspections and risk assessments.

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:

• Disability Confident Employer
• Armed Forces Covenant Silver
• Domestic Abuse Covenant
• Durham Enable
• Care Leaver Covenant

PURPLE PERKS

26 days annual leave + Bank Holidays
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:

Buy & Sell | You can buy sell up to an extra 5 days annual leave each year
2YRS Service | Staff who have 2YRS service received an extra 2 days annual leave
5YRS Service | Staff who have 5YRS service receive a further 2 days annual leave
10YRS Service | Staff who have 10YRS service receive a further 1 days annual leave

We have a huge range of perks which you can look at here

HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or [email protected]

Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If your role is applicable, the successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check in addition to an adverse media / digital search.