Job description
Requirement Perform root cause analysis and provides support and solutions for Cisco and Avaya VOIP related systems Supports VoIP telephony systems for contact centers and back office business units Deploy, configure and support all aspects of the Cisco Unified Communications, Call Manager, Unity Connection, and Cisco Contact Center Infrastructure and other relevant Cisco Products for Call Centers and Collaboration Work with UCCE vendors and fellow IT team members implementing various projects such as enhancements and upgrades to the UCCE environment, rolling out new sites Support, implement, and troubleshoot voice issues MUST HAVE: Cisco Call Manager, Oracle SBC, NTR, Cisco Unity, Jabber
Job Types: Full-time, Contract
Pay: $45.00 - $65.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience with Cisco Call Manager, Oracle SBC, NTR, Cisco Unity, Jabber?
Work Location: One location