Job description
2023 Outdoor Activity Instructor (High Ropes Course) - 18+ ONLY
Chessington World of Adventures Resort, Leatherhead Road
Chessington, SURREY, KT9 2NE
United Kingdom
We're currently looking for High Ropes Site Activity Hosts
Location: Chessington World of Adventures, Surrey KT9 2NE
Hours: Full time & part time, fully flexible. Fixed term contract from March 2023 to November 2023
Benefits: Hourly rate of up to £10.57, exclusive discount on our animal VIP experiences, ongoing training opportunities and a Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world, plus much more!
Chessington World of Adventures Resort is the UK's wildest adventure! With our Theme Park, Zoo, spectacular Hotels and Go Ape Courses, there are plenty of roaringly exciting career paths available. We're also a part of the Merlin Entertainments family - associated with attractions like SEA LIFE, LEGOLAND Parks, Madame Tussauds and more!
About the Role
As an activity host you will complete a number of tasks across the High Ropes business. Working with the Team Leaders to complete daily/weekly and monthly checks of the High Ropes course and the cabin and covering areas on admissions, retail/food & beverage counter ensuring daily targets are met. All of the above working areas may be rotated throughout the working day and will include other activities or tasks related to the High Ropes Course.
For those over 18 and with a good head for heights, you will support the course as an instructor with responsibilities including harness fitting and removal, safety brief of the course, assisting customers through the course and confirmation of participants competence.
You will support the course operation as ground crew, including assisting customers with harnesses, landing site maintenance and cabin duties. Must like the outdoors and have the ability to perform physical duties. Ideally you will have previous High Ropes or outdoor activity experience within a similar attraction; however, this is not essential, so long as you have the right attitude and a passion for creating memorable guest experiences then training can be provided.
Along with the above it will be the responsibility of the activity host to minimise customer complaints, ensure site safety of Adventurers and staff, and carry other course related tasks.
Please note for this role you must be aged 18 or over.
About You
Chessington World of Adventures Resort is looking for professional, safety conscious individuals, who has the ability to work without supervision. You must ensure the customer is always at the forefront of your mind to ensure our Guests have a ROARsome experience.
You will be a hardworking teammate and be able to work with other colleagues in a dynamic working environment.
What’s on Offer?
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A competitive hourly rate
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Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
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25% discount in our on-site retail shops and restaurants
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40% discount on Lego
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Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
- Ongoing training and development opportunities
Everyone Matters at Merlin
At Merlin, we welcome the world to our magical attractions and resorts every day, and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.