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The Company

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 45,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimise benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential.

The Business

The greatest asset of most organisations is their people. In an era of rapidly-developing technology, greater workforce mobility and increasing customer demands, having a cohesive human capital strategy is crucial for business success.

As an Employee Experience (EX) business, we make a difference to the lives of millions of employees around the world. Working with our colleagues across WTW’s Health, Wealth and Career (HWC) businesses, we help clients deliver strong business results by ensuring that they have the right people in the right places, doing the right things, at the right cost and living the right experience. Through a combination of advice, data and software, we deliver solutions that help organisations improve their business performance through their people.

We know that high-performing businesses cultivate and grow talent, carefully balancing costs and rewards. From employee engagement to change management, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to attract, engage and retain talent – and shape the employee experience.

Fundamentally, the workforce of today, and the future, is looking (i) to be inspired by a strong sense of purpose in an inclusive environment (ii) to be doing great work in a thriving organisation, (iii) to have a connection with great people and great leaders, and (iv) to be rewarded and to achieve their potential. We work with our clients to make that experience a reality.

Our human capital clients are varied – we advise organisations across all industries, from financial services to retail, telecommunications and energy. In the UK, we advise many of the world’s leading and largest companies and often interact with our offices around the world to provide a truly global service offering. We provide invaluable advice to companies at some of the most exciting and critical moments in their lifecycle, at times when employee engagement and retention is crucial – from mergers and acquisitions to listing on the stock market.

The Role

As an intern in our EX business, you will work as part of a consulting team on a wide variety of complex projects, serving as a key resource for the consultant in charge of each of your engagements. The eight-week internship will give you valuable real-world experience while you are still a student. It will enable you to apply your education in an environment that is both intellectually challenging and rewarding. At the end of your time with us, you will have a greater understanding of what we do and how closely our career offerings match your career ambitions.

You will be treated in the same way as our new graduates, receiving the same quality and quantity of work. It is the perfect opportunity to understand what you could expect if you joined our graduate programme the following year.

You will work as part of a team on a wide variety of complex projects. You will serve as a key resource for the consultant in charge of each of your engagements by performing many intricate aspects of the client work. As you grow and gain more expertise, you will become a key contact for the client. You will work alongside some of the industry’s top consultants on cross-industry client projects, including many household names: FTSE 100 and 250 clients, privately-held companies and public service organisations.

You will have immediate exposure to real client assignments which will draw on your imagination and creativity, as well as your ability to analyse data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry expertise while you benefit from more structured learning interventions.

Typical work for an EX intern might include:

• Supporting senior colleagues with the development of communication strategies and materials designed to grab the attention of employees, build engagement and drive desired changes in employee behaviour.
• Liaising with our internal design studio and external agencies to create engaging communications, including websites, videos, animations and interactive tools.
• Supporting senior colleagues with the day-to-day project management of client and/or internal activities and acting as liaison with colleagues/providers to ensure data and materials are transmitted accurately, and deadlines are clear and met.
• Planning key change management activities and milestones for major projects, including organisational design/restructuring and HR transformation.
• Developing insights related to employee experience risks and impacts and ensuring these are integrated into consulting activity across the employee experience spectrum.
• Supporting the design and set-up of employee perception questionnaires, as well as translations, printing / online set-up, distribution and return of questionnaire materials.

Qualifications and Training

We have a focussed 12-month training programme for graduates joining EX, which is called LEAP. LEAP is designed to give our graduates an insight into our business, and help them develop the consulting, practical and technical skills they need to succeed at WTW. While you are on your internship, you will be invited to attend any relevant sessions.

We continue to invest in our people and you will have regular opportunities for training throughout your career with us – both on the job and through more formal classroom sessions. Consultants are not required to have a particular qualification; therefore the wide variety of external qualifications we do support are determined by the needs of the business and the individual’s interests.

The Requirements

• Minimum 2:1 degree or equivalent qualifications
• Penultimate year students

The Application Process

Stage 1: Online application, including CV

Stage 2: Invitation to complete online assessment and a video interview - in partnership with the Bright Network, we have created an academy module on ‘How to Ace your Video Interview’. Click here to sign up and watch it!

Stage 3: Virtual Assessment centre – this is an opportunity for you to meet with members of the team and for the team to understand your strengths, preferences and motivations. The assessment will take place virtually, and there will be an opportunity for you to ask questions.

Stage 4: Offer and on-boarding

The UK Intern Programme will be 8 weeks beginning July through to August 2023

WTW is an equal opportunity employer

WTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organisation, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.

Why work at WTW?

WTW offers a variety of benefits to support your physical, emotional and financial wellbeing, as well as help you develop in your career, and balance your life inside and outside of work. Among other things, these include WTW Work Flex, shared parental leave, a range of Learning & Development (L&D) opportunities and a competitive pay and benefits package (which includes Private Medical Insurance and Life Insurance).

WTW Work Flex

At WTW, we see things differently. We understand flexibility is key to supporting an inclusive and diverse workforce and so we have a variety of different working arrangements which we call “WTW Work Flex”. We encourage colleagues and candidates to make requests for the types of flexible working arrangements that suit them. Visit our career site for more information: https://careers.wtwco.com/wtw-work-flex/

Recruiting tips

WTW specializes in preparing for the unknown. Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/