1st Line Support Engineer (IT) Portsmouth, South East England, England
Job description
Recruiter
City of Portsmouth College
Location
Portsmouth [Hampshire]
Salary
£21,189.52 - £21,189.52 Per Year
Posted
07 Feb 2023 17:35
Closes
05 Mar 2023 23:59
Reference
22/23-076
Sector
Further Education
Job Level
Technician
Specialism
IT / Computing
Contract Type
Permanent
Hours
Full Time
Organisational Type
General Further Education College
Teacher Training
Teacher Training Not Offered
1st Line Support Engineer
£21,189.52
37 hours a week, 52 weeks a year
We have an exciting opportunity for a 1st Line Support Engineer to join our team at the City of Portsmouth College (CoPC). The role is based at our Highbury campus but travel may be required between campuses based in Portsmouth on occasions.
The college is currently investing in the IT Infrastructure, and this will provide excellent exposure to many aspects of IT. The college is committed to professional development and would seek to grow your skills and would aim to offer excellent progression. The IT Team uses industry standard software and hardware so you will be exposed to some of the latest technology.
The ideal candidate will will have a "can do" attitude and have had some experience as a first line engineer and be looking to move to a role where you can grow your skills and progress.
Main responsibilities of the 1st Line Support Engineer are:
- Help colleagues with IT issues and support members of the IT team with projects
- You can expect to be involved in the following areas on a regular basis:
- Providing phone/remote support & assistance
- Excellent customer care
- Desktop Support
- Hardware Repairs
- Software Installation
- Projector, cabling, troubleshooting
- Assisting in projects and IT activities as required
How to Apply
The closing date for the role is 19 January 2023. We will be monitoring the applications daily and reserve the right to withdraw the advert early. Please note only applications submitted through our job portal will be considered. Should you encounter any issues during the application process, please email [email protected].
If you would like to have an informal discussion about the role, please contact the HR department via [email protected].
About Us
In August 2021, Highbury College and Portsmouth College merged to form the City of Portsmouth College. The new organisation is a general further education college in Portsmouth, Hampshire, England.
It provides vocational and academic education and training, from first-step courses to university level foundation degrees, specialised services for business and education in the community. Courses include A Levels, vocational diplomas (BTECs), GCSEs, Foundation Degrees, Apprenticeships and unaccredited leisure courses.
The College actively promotes lifelong learning and delivers a wide range of adult courses at more than 40 community venues in and around Portsmouth, as well as at four College campuses.
We offer a range of staff benefits including:
- Local Government Pension
- Competitive Salary
- Company Sick Pay
- Generous holiday allowance plus 3-day Christmas closure
- Exclusive access to CoPC Rewards
- Onsite Car Parking, Canteen, Nursery, Salon, and Gym
- Discounted Travel via First Bus and Hovercraft
- Termly All Staff Development Days
- Employee Assistance Programme
- Support in gaining qualifications
- Flexible Working.
City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to undertake an enhanced DBS check. The College celebrates diversity and aims to recruit a diverse range of staff.
City of Portsmouth College is committed to protecting the privacy and security of your personal information. The attached Privacy Notice describes how we collect and use the personal information.
